The second-hand marketplace Members Share Anger About Sizing Modifications

Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.

The popular resale platform has altered its size classifications for women's and children's garments without notifying every member regarding the update.

Digital Channels Response

Countless users and merchants are posting online stating that platform listings now display an altered size classification versus the original listing due to the recalibration.

Vinted explained the new system was more in line with other platforms.

The platform has recommended to review their products and update the measurements by hand if necessary, causing user dissatisfaction.

Measurement Approach Changes

Before the change, the sizing featured one number and one letter, like S/8 or M/10.

The updated approach includes a letter and a range like S/UK 8-10.

For certain items, the sizing has been recategorised - for example a size L was previously a 12 but now shows as UK 16-18.

Member Stories

One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she said.

Manual Updates

Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.

Platform Context

The service features exceeding 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options after backlash from users.

Douglas Green
Douglas Green

Maya Chen is a digital strategist with over 8 years of experience in SEO and content marketing, specializing in data-driven campaigns for tech startups.